ISPA Awards 2007

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ISPA Awards 2007

The internet service providers awards or ISPAs are held every year to celebrate the best broadband providers each year.
Entranys are judged on price and value for money, time from order to delivery, contract options, speed of connection and many other factors.

 

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ISPA Awards 2007



 

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ISPA Awards 2007

Best Consumer Broadband

Best Consumer Broadband

Winner: Eclipse Internet

Criteria: Entrants must have 256K and above consumer broadband service .

Entrants' will be tested on the following:
  • Time to establish connection to the Internet
  • Speed of connection to the internet
  • Incidents of connection failure
  • Speed of connection when downloading data from the internet
  • Speed of connection when uploading data to the internet
  • DNS time
  • DNS failure
Entrants will be judged on the following:
  • Price and value for money
  • Time from order to delivery
  • Contract options
  • Geographical availability
  • Packages information
  • Support offering and customer care
  • Value added services
  • Email offering
  • The level of cap on the entrants' broadband service
Finalists:
  • Be Unlimited
  • Eclipse Internet
  • Entanet
  • Namesco
  • Seriously Internet

Best Consumer ISP

Best Consumer ISP

Winner: ntl:Telewest

Criteria: Entrants must have over 250,000 users* of their Internet services.

Entrants' metered or unmetered dial-up, consumer broadband services and hosting will be tested on the following:
  • Time to establish connection to the Internet
  • Speed of connection to the internet
  • Incidents of connection failure
  • Speed of connection when downloading data from the internet
  • Speed of connection when uploading data to the internet
  • DNS time
  • DNS failure
  • Performance and availability of shared web servers
Entrants will be judged on the following:
  • Diversity of packages
  • Price per package
  • Time from order to delivery
  • Contract options
  • Value added services
  • Support offering
  • Hosting space
  • Value added hosting services
  • Email offering
  • Domain name service
  • Anti-abuse services
  • Corporate social responsibility credentials
  • The level of cap on the entrants' broadband service
Finalists:
  • ntl:Telewest
  • Orange
  • Tiscali
  • Virgin.net

Best Business Broadband

Best Business Broadband

Winner: Datanet

Criteria: Entrants must have 256K and above business broadband service .

Entrants' will be tested on the following:
  • Time to establish connection to the Internet
  • Speed of connection to the internet
  • Incidents of connection failure
  • Speed of connection when downloading data from the internet
  • Speed of connection when uploading data to the internet
  • DNS time
  • DNS failure
Entrants will be judged on the following:
  • Price and value for money
  • Time from order to delivery
  • Contract options
  • Geographical availability
  • Packages information
  • Support offering and customer care
  • Value added services for businesses
  • Employee Email offering
  • The level of cap on the entrants' broadband service
Finalists:
  • Datanet
  • Eclipse Internet
  • Entanet
  • Kingston Communications
  • Namesco

Best Business ISP

Best Business ISP

Winner: Claranet

Criteria: Entrants must have over 250,000 users* of their Internet services.

Entrants' metered dial-up or unmetered dial-up, business broadband services and hosting will be tested on the following:
  • Time to establish connection to the Internet
  • Speed of connection to the internet
  • Incidents of connection failure
  • Speed of connection when downloading data from the internet
  • Speed of connection when uploading data to the internet
  • DNS time
  • DNS failure
  • Performance and availability of shared web servers
Entrants will be judged on the following:
  • Diversity of packages
  • Price per package
  • Time from order to delivery
  • Contract options
  • Email offering
  • Value added services
  • Support offering
  • Hosting space
  • Value added hosting services
  • Self-management facilities
  • Domain name services offered
  • Ability to serve diversity of businesses
  • Corporate social responsibility credentials
  • The level of cap on the entrants' broadband service
Finalists:
  • Claranet
  • Datanet
  • Entanet
  • UKFast
  • Zen Internet
Best Dial Up

Best Dial Up

Winner: Zen Internet

Criteria: Entrants' will be tested on the following:

Entrants' metered dial-up or unmetered dial-up, business broadband services and hosting will be tested on the following:
  • Time to establish connection to the Internet
  • Speed of connection to the internet
  • Incidents of connection failure
  • Speed of connection when downloading data from the internet
  • Speed of connection when uploading data to the internet
  • DNS time
  • DNS failure
Entrants will be judged on the following:
  • Price / value for money
  • Time from order to delivery
  • Contract options
  • Number of free hours for unmetered services
  • Length of time passing before connection cut off for unmetered services
  • Restrictions on what you can download
  • Value added services
  • Customer support
Finalists:
  • Biscit
  • ntl:Telewest
  • Orange
  • Waitrose
  • Zen Internet
Best Consumer Email

Best Consumer Email

Winner: Madasafish

Entrants email services will be tested on the following:
  • Speed of email (on a round trip within ISP)
  • SMTP Email Failures
  • POP3 Email Failures
Entrants will be judged on the following:
  • Price and value for money
  • Contract options
  • Support offering and customer care
  • Virus and spam protection
  • Accessibility (web mail / pop3 accessible via traditional email browsers)
  • Valued added services (free web space, free domain name, online management of account etc)
  • Storage capabilities (limits on size and time?)
  • Number of addresses
Finalists:
  • Biscit
  • Madasafish
  • Namesco
  • Seriously Internet
  • Tiscali
Best Business Email

Best Business Email

Winner: Zen Internet

Entrants email services will be tested on the following:
  • Speed of email (on a round trip within ISP)
  • SMTP Email Failures
  • POP3 Email Failures
Entrants will be judged on the following:
  • Price and value for money
  • Contract options
  • Support offering and customer care
  • Added value services (calendar, calendar sharing, contact manager)
  • Email Accessibility (Compatible with Outlook, Eudora, Netscape, POP3, wireless, web mail)
  • Mailbox options (per user) e.g. storage quotas, Attachment handling, Password change management, Address book contact manager, Auto-Reply message, Message forwarding, Custom Mail folders etc.
  • Administration tools (Add, Delete, Disable and Edit users, Set new user defaults, View mail service configuration etc.)
  • Virus and spam protection
  • Server Hosting
Finalists:
  • Biscit
  • Entanet
  • Exa Networks
  • Namesco
  • Zen Internet
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*Information correct at time of publishing